Overall I was very satisfied with my experience at the Kitten Lounge - DC. My only suggestion would be to develop a better system of rotating out guests. I had the 70-minutes event. At the beginning of my time, there were also people who had 30 minute events. When there time was up, it was a smooth transition to them leaving, and then next 30-minute guests arriving. However, at the end of my event it was very "ok now leave." and there was no "smoothness" to the transition. As I said, I had a wonderful time overall, but thought I would leave a suggestion for how to make it even better!
The staff was really helpful, friendly, and professional. The facilities were really clean and well maintained. The kittens were adorable! All in all this was a great experience, and I was happy to support a great organization!
I found my two cats at the Lounge. No place like it to get to know a kitty so you can decide to make it part if your family. Thank you!
I thought the staff was great and it was well run. My only annoyance was I felt some of the young children that happened to have reservations at the same time were a little out of control. Their parents didn’t seem to mind them—they often interrupted us when we were with a particular kitten. Also, kittens are not toys and they could not tell when they were tired out. I guess a little more stricter guidelines for age or patent involvement would help? Not sure...
Adorable kitties aside, I was amazed by how organized the entire experience was and how clean the facility was. The hosts were also super friendly and helpful. I'll definitely be coming again!
Had a great time with the kittens and the staff was very friendly and helpful
Kittens were healthy and happy, and so were the staff!
The staff was very organized and explained how the visit would work. They were readily available to bring us kittens to hold. The facility was very nice - bright, comfortable, clean. We had a great time and will come back again.
Fun! Fun! Fun! The staff was also super helpful and knew information about each kitten that they shared with us.
I had a wonderful time. The kittens were adorable, and I had a lovely time just sitting with two little sleeping kittens. The decor is bright as well as comfortable, and you can tell that the cats are familiar and comfortable both with the space, as well as one another. Additionally, the cookie that I had was absolutely delicious and I wish I knew where they got them or it they made them in house. This is the perfect place to forget about life for a little bit, and maybe pretend that you have some feline friends to nap with. I will definitely be returning, and my mother has made me promise to bring her next time as well.
It was such an enjoyable time! The employees were so nice & gave us treats for the kittens! I will definitely be back!!! I love this place(:
The lounge set up was perfect for playing and cozying up to the kittens. The staff was very helpful and I loved the fact that they allowed us to have the one on one time with the kitties. All of the kittens seemed to be very happy. It was an enjoyable time and I fully support crumbs and whiskers! I will return!
Workers were super friendly and the kittens were adorable!
The Kitten Lounge was a wonderful experience I shared with my young daughters. We loved the adorable kittens and the cookie dough.We fully support giving kittens the best possible chance to find a forever home and we got the opportunity to bond with new kittens. We have a few cats at home otherwise we would have left with another one! We met the cutest little guy named Hopi and we hope he finds a great home soon. We will come back again when we are in DC. Tina, Delilah and Gracie.
The staff are LOVELY and so clear, kind with instructions. I appreciate the atmosphere and ways they facilitate the experience. It's a great combination of setting us up for success while allowing the kittens to be who they are.
The kittens were wonderful. The staff was wonderful. The kittens were adorable. The staff answered all my questions with no obvious frustration (I imagine they get these questions all the time.) and they looked out for the kittens and the guests that didn’t have a kitten with them at the time. They were attentive and brought the kittens over for cuddles if they saw a person looking for a kitten to cuddle.
Loved the kitten lounge, everyone was very helpful. My mother was vising and said the kittens were the best part of her trip!
Two things could be improved: I think prepping some of the younger kids on how to play with cats would be helpful. One of the boys in our time-slot kept grabbing at the kittens and did not understand why they did not want to cuddle. I was hoping that an employee would step in and correct his behavior. Second, I accidentally went to the cat cafe instead of the kitten pop-up. You might want to make the addresses a little more clear on the reminder email.
The kittens were adorable, the staff was great, and we had the best time!
The staff were very friendly and welcoming. The building was clean and well-kept, especially for all the kittens running around! The entire environment was open and modern looking, offering cozy places to sit or lay while cuddling with the kittens. I would definitely go back, and my boyfriend and I are even thinking about adopting one of the kittens.
My daughter and Ioved how the kittens are allowed to roam free and staff walk around to give people toys. There was plenty of room to both cuddle and play. The 70 minutes went by way too quickly!
We had a great time at the Kitten Lounge! The staff did a wonderful job of making sure everyone had at least one kitten to entertain. And since it was my birthday they made the experience extra special with a baggy of treats. Thank you!
It was amazing I loved seeing what they do to give kittens a home until they find their forever home
Had a wonderful visit! This was my third visit (and my friends' first.) The staff was exceptionally good. One comment - on the other visits each person has gotten a copy of the Polaroid photo of the group. This time they said it's just one per group, which was disappointing, especially since we pay the same amount per person.
Fun place and wonderful kittens!
The drink was hot and the kittens were adorable; what more could I ask for?
I Love this place and experience. I would definitely come again.
Staff very attentive to visitors and to kittens. Very caring and careful. We loved James, among others. James was very cuddly.
The Kitten Lounge was a wonderful experience for my family and I. The staff was great with the kittens and guests. We felt welcome and at home. The kittens were well cared for and clearly felt comfortable. It was their space and we were a guest in their “home”. I’ve volunteered to be a kitten “socializer” for rescues before and was impressed with the cat friendly environment of the Kitten Lounge.